Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Executivecoachingbootcamp.com website or access (the “Service”) operated by Executive Coaching Bootcamp (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to use the Service.

By using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service. These Terms apply to anyone visiting the Site, whether or not you use services from us.

They comprise:

1. General Terms of Use

2. Coaching/Training Agreement

3. Privacy and Cookie Policy

1. YOU PROMISE US

You agree that:
You are over the age of 18 years.
You will have only one Account with us.  
You will not pretend to be someone else when you use the Site.
If you link to another site through us, you will read their Terms.
You will not use robots, spiders, scrapers or similar things on the Site.
You will not try to get around any things we put on the Site to stop or limit access to parts of it.
You will not do anything that might cause our systems to crash.
You will not steal the Site or any part of it for use in any other site or application.
You will not try to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any of the systems we use.
You will not use our trademarks and/or designs and/or layout before asking us.

2. INTELLECTUAL PROPERTY

2.1 We and our business partners own all of the Intellectual Property (IP) and Intellectual Property Rights (IPR) on the Site and in any plans we might produce for you. Neither the Site nor the Content may be copied, duplicated, reproduced, modified, sold or used, in any way, for any purpose without our written consent. 

2.2 We will retain ownership of any and all IPR that may subsist in any plans we may produce for you.  You may not use such IPR for any purpose, whether commercial or otherwise.  

2.3 All trademarks and logos on the Site are our property (or those of our affiliates) and are protected, where we feel it necessary, by trademark, copyright and such other protection that we feel appropriate. 

2.4 You may download and print any Material for your own use only, and not for any commercial or other use whatsoever.

3. DISCLAIMERS

3.1 We are not able to promise that the Site will work how you expect it to work. We have tried to make it function in a manner which we think will match your expectations, but we are unable to guarantee that it will.

3.2 We are not able to guarantee that the Site will work with your device or will be secure.

3.3 Whilst we take reasonable precautions to ensure the accuracy of information we publish on the Site, we cannot guarantee its accuracy and suggest that, if any information is important to you, you verify it independently.

3.4 Any advice we offer on the Site is only general in nature and may not apply to you. You should seek specialist advice in connection with any use of the Products if you are in any doubt as to such use.

3.5 If using the Site causes your device issues, unless we have caused them deliberately or recklessly, we have no responsibility to put them right.

3.6 If you link to another site through the Site, you undertake to make sure that the other site is safe to do so. We have no control over the sites we link to.

4. AVAILABILITY OF THE SITE

4.1 We never guarantee that the Site will be available all the time and if it is not available for any reason you cannot hold us responsible for anything you lose as a result.

4.2 We have the right to change the Site and the services it offers, suspend it or stop it at any time, without compensating you.

5. LIMITATION OF LIABILITY

5.1 As far as we are allowed by law we deny liability for any loss of all kinds which you incur from visiting the Site. You use the Site at your own risk.

5.2 Nothing in these Terms excludes or restricts our liability for death or personal injury resulting from any negligence, or fraud, on our part.

6. LINKS TO OTHER WEBSITES

6.1 We do not control any of the websites we link to and are not responsible for their content. We have no liability if you lose anything when using such a site.

6.2 We are not responsible for evaluating other sites to which we may link from the Site. We have no responsibility or liability for the actions, contents, products or services of other sites. You agree to read and review the terms and privacy policies of all sites we link to.

6.3 A link to another site does not mean that we endorse or recommend that site.

6.4 We can never guarantee that a link that we offer will work.

7. MODIFICATIONS TO THESE TERMS AND THE SITE

7.1 These Terms will change from time to time and we do not have the resources to let all our visitors know about the changes. 

7.2 Each time you visit the Site, you agree to look at this page to see if we have changed any Terms.

7.3 We may change the Site as often as we choose, and these Terms will still apply to any changes we make.

8. DATA PROTECTION AND PRIVACY

You and we both agree to comply with the Privacy Notice which forms part of the Agreement.

9. NO WAIVER

No failure by us to enforce any provision in these Terms will constitute a waiver of the right to subsequently enforce that provision or any other provision of these Terms. Such failure will not be deemed to be a waiver of any preceding or subsequent breach and will not constitute a continuing waiver.

10. SEVERANCE

If any provision of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part the rest of these Terms and the remainder of the provision in question will not be affected.

11. THIRD PARTY RIGHTS

No person who is not a party to these Terms has any rights under the Contracts (Rights of Third Parties) Act 1999.

12. FORCE MAJEURE

No Party to these Terms, and any Agreement made under them, shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party.  Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.

13. ADDITIONAL TERMS

13.1 Operative Law – These Terms and any Agreement under which they operate are made under the laws of England and Wales and that is the only jurisdiction which can govern it.

13.2 Partnership/Joint Ventures – We are not entering into a partnership or co-venture with you.

13.3 Effect – These Terms supersede all previous Terms and represent the entire understanding between you and us.

13.4 Time of the Essence – Time will not be of the essence in any part of these Terms. 

13.5 Notices – If either you or we need to give formal notice to the other it must be done by email to the address each of us gives to the other from time to time.

13.6 Entire Agreement – These Terms contain the entire understanding between us.

COACHING/TRAINING AGREEMENT 

1. Coaching/Training Agreement

When receiving Coaching/Training from us, the following provisions will apply.

2. Fees and Payment

2.1 Unless we agree otherwise, you must pay the Fee at least six weeks before the start of the Course. If we do not receive it within this time, we cannot guarantee that a place will be available to you.

2.2 Unless we indicate otherwise, the Fee does not include VAT.

2.3 If we agree that you can pay the Fee in instalments then:

2.3.1 if you are late paying any instalment, we can suspend or end your attendance at the Course and this Agreement – without any liability to you for any losses you might suffer as a result;

2.3.2 the whole balance of the Fee will become due and payable; 

2.3.3 we may charge a reasonable fee for our administrative costs; and

2.3.4 we may charge you interest on the outstanding sum, at the rate of 10% p.a. from the due date until the date we actually receive all money due to us.

2.4 If any card which you have registered with us has been lost, stolen or cancelled, you must inform us immediately and register a new card with us.

2.5 If we allow you to upgrade the Course, you must pay any additional fee for that course. You may downgrade to a lesser Course but we will not refund the fee, or any part of it, that you have paid.

3. Your Warranties

You warrant that:

3.1 you are over 18 years of age;

3.2 you have the legal right to undertake this Course;

3.3 you are fit to take part in a mentally challenging process;

3.4 you will advise your Coach if, at any time, you become unfit to take part in any Coaching/Training Session whether during that Coaching/Training Session or not; and

3.5 you are not taking, and will not take during the length of this Agreement, any medication, drugs or other substances, whether prescribed or not, which could influence your ability to take part in a Coaching/Training Session.

4. Health and Safety

4.1 You will observe:

4.1.1 all instructions given by the Coach, at all times;

4.1.2 all rules relating to the site at which the Coaching/Training Session is to take place; and

4.1.3 a proper and reasonable standard of behaviour whilst undertaking a Coaching/Training Session.

4.2 You will, at all times whilst on our premises where our services are being provided, conduct yourself in a proper and reasonable manner and not so as to cause harm of any nature to any other person on those premises or their property.

5. Events Beyond Our Reasonable Control 

5.1 We are not liable for any failure or delay in performing our obligations under this Agreement resulting from any cause beyond our reasonable control. That may include illness, lack of available facilities, pandemic, epidemic, non-performance by suppliers, any law or any action taken by a government or public authority, act of god, or any other similar or dissimilar event or circumstance that is beyond our control.

5.2 If an event such as one referred to in Clause 5.1 occurs, we will try to tell you as soon we can, our obligations under this Agreement will be suspended and any time limits in it will be extended accordingly. We will tell you when that event is over and then supply you with new dates and times for the remaining Coaching/Training Sessions.

6. Limitation of Liability

6.1 If you suffer loss or damage which is reasonably foreseeable and which was caused by our breach of this Agreement or as a result of negligence on the part of our staff, we will compensate you. We will not compensate you if the loss or damage is not foreseeable. 

6.2 The maximum amount we will compensate you under this Agreement for one or a series of issues, is the total amount of Fees you have paid us.

6.3 We will not compensate you for any reason, which you did not tell us before you signed this Agreement, which would make it more difficult to pass the Course.

6.4 We give no guarantee that you will pass the Course. You accept that passing is dependent on your aptitude and ability.

6.5 We will not compensate you for items lost or stolen whilst on the premises in which the Coaching/Training Sessions are taking place.

6.6 We have no responsibility for the actions of your fellow students. 

6.7 We will not compensate you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.

6.8 Nothing in this Agreement is intended to or will exclude or limit liability for death or personal injury caused by negligence or fraud or fraudulent misrepresentation.

7. Status and Authority of Coaches

7.1 No Coach has authority to bind us – if you wish to make a binding agreement with us, then it must be ratified by one of our directors.

7.2 Your contract for Coaching/Training Session/s is with us and not with any Coach.

8. Intellectual Property

8.1 You acknowledge that the IPR in the Method belongs to us and that you may not use the Method or any part of it or the IPR in it, except as a participant to a Coaching/Training Session, without our written permission and you further acknowledge that an injunction by itself may not be a complete remedy for us and that damages and other penalties may also be appropriate.

8.2 Both we and you acknowledge and accept that, in the event of a breach of Clause 8.1 and in consideration of us allowing the use of the Method, we have a right to enforce the provisions of that clause.

9. Terms applying to those receiving Coaching from us

9.1.1 I If you are unable to make a Coaching Session, then you must tell us as far in advance of that session as possible, and in any event within 48 hours of that Coaching Session. If you do not, then we have the right to make an additional charge for that Coaching Session.

9.1.2 If we are unable to provide a Coaching Session, then we will give you as much notice as we can, and we will advise you of the time and date of the rescheduled Coaching Session as soon as we can.

9.1.3 If you fail to attend all or any Coaching Session that you have contracted to take from us, we will not refund the Fee (either for that Coaching Session or the whole Fee).

9.1.4 We do not guarantee that we will be able to offer you Coaching Sessions at times convenient to you. 

9.1.5 Coaching Sessions will take place on the dates and at the times we agree with you.

9.1.6 If you are late for a Coaching Session, we will not delay that Coaching Session and may treat you as having been in attendance.

9.1.7 If, as part of any Course, your attendance at a certain number of Coaching Sessions is essential, and you fail to attend the requisite number, we will not refund the Fee or any part of it.

9.1.8 If you are buying any Service from us as a consumer then the following provisions apply. They do not apply if you are not a consumer.

9.1.8.1 You may cancel any of our Services before you have started to take them within 14 days of ordering the Service by emailing us at info@executivecoachingbootcamp.com or writing to us, within the 14-day period at this address: 1st Floor, Packwood House, Stratford Upon Avon, CV37 6RP. If you are writing to us, we suggest that you obtain proof of postage. After that period has expired, you have no right to cancel.

9.1.8.2 We will issue a refund within 14 days of receiving your cancellation using the same method by which you paid us.

9.1.8.3 You agree, for the purposes of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, that we may confirm the terms of the agreement between you and us and the Service we are selling by email.

9.1.8.4 Any failure to comply with these provisions may mean that your right to a refund is lost.

9.1.9 If you need to book any additional Coaching Sessions with us, we will agree an additional fee with you before that additional Coaching Session is undertaken and you must pay us all additional fees in advance.

9.2 Terms applying to those receiving Training from us

9.2.1 In order to provide a full learning experience, some of our Courses require minimum numbers to enable a mutual exchange of experiences and ideas. If we cannot achieve that minimum number, we have the right to reschedule the date of the Course. We will give you as much notice as we can of the cancellation and the new date but will have no liability, save the refund of your Fee, should we not be able to agree an alternative date.

9.2.2 If you wish to reschedule your attendance at a Course, you must give us 14 days prior notice and if we can accommodate your request, you must pay our reasonable administration costs and any difference between the Course you have booked and the Course you actually take.

9.2.2 Training Sessions will take place on the dates and at the times we agree with you.

9.2.3 If you are late for a Training Session, we will not delay that Training Session and may treat you as having been in attendance for the purposes of our Fees but not for the requirement to attending a specific number of sessions

9.2.4 If, as part of any Course, your attendance at a certain number of Training Sessions is essential, and you fail to attend the requisite number, we will not refund the Fee or any part of it.

9.2.5 Should you wish to terminate a Course for any reason (save our failure to deliver it), you will not be entitled to any refund of the Fees and you will still have to pay any balance of the Fee due for that Course.

9.2.5 The Company may by written notice terminate this Agreement or suspend its performance of all or any of its obligations under it immediately and without liability for compensation or damages if:

9.2.5.1 You break any of your obligations under this Agreement and if the breach is not corrected (if it can be corrected) within the period of 5 working days after being brought to your attention by written notice from us;

9.2.5.2 You die, become bankrupt, has a receiving order made against you, make any arrangement with your creditors generally or take or suffer any similar action as a result of debt;

9.2.5.3 You are guilty of any act which brings you or us into disrepute or which in our reasonable opinion is prejudicial to our interests; or

9.2.5.4 You try to assign the burden or benefits of this Agreement to a third party.

9.2.6 If you need to book any additional Training Sessions with us, we will agree an additional fee with you before that additional Training Session is undertaken and you must pay us all additional fees in advance.

9.3 If you are buying any Service from us as a consumer then the following provisions apply. They do not apply if you are not a consumer.

9.3.1 You may cancel any of our Services before you have started to take them within 14 days of ordering the Service by emailing us at info@executivecoachingbootcamp.com or writing to us, within the 14-day period at this address: Office Suite 3, Shrieves Walk, Stratford Upon Avon, CV37 6GJ. If you are writing to us, we suggest that you obtain proof of postage. After that period has expired, you have no right to cancel.

9.3.2 We will issue a refund within 14 days of receiving your cancellation using the same method by which you paid us.

9.3.3 You agree, for the purposes of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, that we may confirm the terms of the agreement between you and us and the Service we are selling by email.

9.3.4 Any failure to comply with these provisions may mean that your right to a refund is lost.

10. Centre for Executive Coaching/Training (CEC)

10.1 Payment for all of our main services is made using the CEC portal, but these terms and conditions apply to the agreement we have with you. CEC terms and conditions also apply but only when they don’t conflict with these terms.

10.2 Whilst the Company uses material produced by CEC in the services it offers, your agreement for the provision of those services is with us.

11. The Satisfaction Guarantee

11.1 At the Executive Coaching Bootcamp, we are committed to your success and believe wholeheartedly in the services we offer. To ensure that you reach your goals, we are pleased to introduce our 100% Satisfaction Guarantee. This guarantee underscores our commitment to working alongside you to achieve your desired results, under the condition of mutual dedication and adherence to the program guidelines. Although we strive for excellence and are committed to advancing you towards your goals, it's important to acknowledge that specific outcomes can't be guaranteed. Nevertheless, we pledge to do everything within our power to move you as close as possible to your goals during our time together.

11.2 Under this Conditional Service Guarantee, if you have not achieved your goals by the end of the original 6-month engagement, we will extend our services for an additional six months or until your goals are met, whichever comes first, at no extra charge. This guarantee is exclusively available to clients who have:

11.2.1 Actively participated in the process by consistently following through on the majority of their committed actions. This level of engagement demonstrates a solid commitment to your goals and ensures you are contributing effectively to achieving them.

11.2.2 Attended all scheduled coaching sessions. Rescheduling is permitted with at least 24 hours' notice, but consistent attendance is crucial. This demonstrates your commitment to achieving your goals, mirroring our dedication to your success.

11.3 If you, having met all the above conditions, have not reached your specified goal by the end of your original 6 months service period, the additional six-month support phase will be activated. During this phase, we will continue to provide coaching support to ensure your success.

11.4 Limitations

11.4.1 This guarantee applies only to services directly related to achieving the goal outlined in your initial agreement.

11.4.2 This guarantee doesn’t apply to Group Coaching services.

11.4.3 The guarantee is non-transferable and cannot be exchanged for cash or other services.

11.4.4 Continuation beyond the six additional months under the guarantee is subject to a separate agreement if goals are still unmet.

11.5 Our Conditional Service Guarantee is designed to provide peace of mind and demonstrates our confidence in our services and your potential for success. We believe in a partnership approach where both parties are actively engaged in achieving outstanding results. We look forward to celebrating your success!

11.5.1 The Executive Coaching Bootcamp reserves the right to modify the terms of this guarantee or withdraw the guarantee at any time without prior notice, subject to existing agreements.

12. General Matters

12.1 These Terms and Conditions are made under the laws of England and Wales and that is the only jurisdiction which can govern them.

12.2 We and you agree that these Terms and Conditions do not form the basis of any partnership or co-venture.

12.3 These Terms and Conditions supersede any previous terms and conditions we have published and represent the entire understanding between you and us.

12.4 Time will not be of the essence in any part of any agreement between you and us.

12.5 All parties acknowledge and agree that they have not entered into any agreement between them in reliance on anything said or promised by the other which is not in this Agreement.

12.6 If a Court or other body says that any part of these Terms and Conditions is unenforceable, the rest of them will stand.

12.7 You may not assign the agreement to which these terms and conditions apply, but we have the right to assign such agreement.

12.8 If either you or us need to give formal notice to the other, it must be done by email to the address each of us gives to the other from time to time.

12.9 These Terms and Conditions contain the entire understanding between you and us.

13. Definitions 

In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:We, Us, Our